Q
No written manuals. No written explanations for physical setup. No written explanations for charging and charger setup. No cd or physical copy of software. Not a good start!!
A
We alerted you earlier that user manuals are on our website and we encouraged you to read them before you receive your units. Also read all the screen Helps.
Q
Yes, I am reading them now, and will read the Helps. Where can I get live support?
A
In the same web page we put the name, location, and phone number of 5 experts for live support. Please see that page.
Q
Now I see their names. Which one is assigned to me?
A
You can call anyone that you wish.